Published June 1, 2025

ULTIMATE Guide to Philadelphia Utilities 💡 | PECO Electric, Philadelphia Water, Philadelphia Gas Works (PGW), Internet & More

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Written by Casey Gaddy

Philadelphia Utilities

Moving or switching your utilities to a new address? Having changed utilities is probably the hardest part of any moving project. But if you research Philadelphia utilities before you move forward, you may find a way to make it more convenient. If you are moving to a new neighborhood in Pennsylvania, the transfer of utilities to a new address will require a few days in advance or higher payment. Upon relocation to Philadelphia, customers must open a Philadelphia utility account involving credit checks and deposits.

PPUC

All utility companies in Philadelphia are regulated by the Pennsylvania Public Utility Commission (PPUC), which ensures PA consumers have safe, reliable access to utilities at reasonable rates. The PPUC offers programs on utilities and provides financial assistance and also compares Philadelphia electricity and energy rates and chooses the top utility company, electricity supplier, top energy supplier, or top electricity supplier, through Pennsylvania Power Switch.

What ELECTRIC company serves Philadelphia? PECO

a utility company is also known as Philadelphia Electric Company, one of the largest electricity and natural gas service providers to consumers in the country. You can easily start or transfer service with PECO, free, and takes only 8 to 10 minutes if you have a new business address. Keep in mind that PECO requires a deposit for new customers based on your credit score or payment history.

To pay your household income or your business electricity bill, simply go to the PECO website and hover over "My Account." Then, click "My Bill & Usage." If you enroll in paperless billing, you'll receive your bill through email instead of through the mail.

There's a $2.35 service fee per payment for online bill pay but you'll be able to sign up to check Philadelphia electricity rates. Philadelphia electricity rates are on the rise so check out resources for other clean resources like solar panels or green and renewable energy first.

Do I need PECO and PGW?

Unlike PECO, PGW delivers natural gas throughout Philadelphia. Having an account with PGW carries responsibilities as well. PGW requires your company to keep the meters easily accessible to customers.

Can I choose my electric company in PA?

In Pennsylvania, you can choose the company generating your power – also known as an electric distributor. You have the ability to change suppliers to provide cheaper prices, the best prices and provide the specific services you desire like green/renewable power.

How to Open a PGW Account & PGW Moving Services

Typically, PGW mover services can be found online. PGW service starts are easily completed via web. You must supply a Social Security number or contact number. If you can't complete this online process, please go to any of our Philadelphia Gas Works locations to register. PGW mover services may be purchased online via your account once registered. You can call Philadelphia Gas Works at 216.253.2001 or you may be billed additional charges. Alternatively, the PGW accounts may be logged in for offline service interruptions.

Philadelphia Water Department New Service

Installing a plumbing service in Philadelphia is very simple if done properly. If you use the internet to pay water fees to Philadelphia homeowners, you will get the bill in your name as soon as you register the deeds. If you rent water, please apply by filling out this Philadelphia renter customer form with the Water Revenue Bureau. You'll need to show a government-issued ID signed by the owner, an e-mail address confirming residency and a water meters reading.

Philadelphia Gas Works (PGW)

is the natural gas suppliers for the majority of Philadelphia. It all started in February 1836 when Philadelphia Gas Works serviced 46 lamps in the city, and now they are the suppliers natural gas to over 500,000 customers. On the other hand, PECO only provides natural gas service to select addresses in Philadelphia, PA.

As a PGW customer or business, you have certain rights and responsibilities. You need to keep your meter easily accessible at all times and pay your electric or bill on time.

The free PGW start service can be completed by providing the gas or electric utility company with your Social Security number, Philadelphia address, and contact information.

However, if you can't complete the signup process for electric moving services, you can visit one of their service centers to either transfer service, an existing account or open an existing account, and sign your household income business up for moving services. PGW move service can also be requested online through your company account after logging in.

To stop PGW internet service, you need to call the utility company at (215) 235-1000 at least seven days before shutoff of electric to avoid additional fees. Alternatively, you can disconnect internet service online by logging into your PGW account regarding your gas price.

PGW bill pay and payment options include paying online with your PGW account or as a guest with your account number. You can also pay by phone, post, in person at a customer service center or alternate payment center, or even with cash at select retailers like CVS, Dollar General, and Family Dollar.

PGW also offers renewable energy, homeowners and utility companies an optional Budget Billing program for predictable renewable energy and bills without seasonal energy price spikes, so you can save money and won't have to get energy or ring the liberty bell.

Contact

PGW: (215) 235-1000

Emergency hotline: (215) 235-1212

The Philadelphia Water Department (PWD)

iresponsible for providing water, wastewater, and stormwater services to more than 1.7 million people in the City of Philadelphia and some PA communities in Montgomery, Delaware, and Bucks counties.

The department was established in 1801, following a deadly yellow fever outbreak that prompted the city to create a source of clean water.

Setting up a deed of service or existing deed of account with PWD is a simple process. If you are a business or a homeowner, you will start receiving statements once the deed is recorded automically.

If you are renting, you can apply for water service new address as in your lease or name the new address by completing the Philadelphia tenant water customer application and emailing it to the Water Revenue Bureau (wrb.contactintake@phila.gov).

You will need to submit a government-issued ID, written consent from the owner, a valid street address, proof of residency, current utility bills in your name, and a water meter reading.

There are multiple ways to pay your Philly water bill, including online, in person, by post, credit check, or by phone. Late fees of 5% are added to the price of all water bills that are not paid on time, and an additional charge of 0.5% to water bills paid is added every month the bill remains outstanding.

Seniors, homeowners with household incomes of $32,200 or less can qualify for a 25% water bill discount from PWD.

If you need to contact PWD

customer service: (215) 685-6300, and payments can be made in person at the Municipal Services Building or by mail to the Water Revenue Bureau.

The Sanitation Division of the Department

of Streets is responsible for providing Philadelphia sanitation services, along with being responsible for designing, constructing, and maintaining the city's streets and roads.

You can access the Philadelphia trash pickup schedule to determine your trash day and note any Philadelphia trash holidays when service may not be provided.

Be aware of Philadelphia trash pickup rules to avoid potential fees for improper trash disposal.

contact info

Sanitation Convenience Centers

Recycling bins can be obtained at no cost to new customers at any of the six Philadelphia sanitation convenience centers, with a limit of two recycling bins per year. Your City of Philadelphia trash collection fee is included in your water bill.

Internet Providers

There are multiple free Philadelphia internet providers to take advantage of and choose from;

Verizon Fios

Xfinity

T-Mobile

Having changed utilities is probably the hardest part of any moving project. But if you research Philadelphia utilities before you move forward, you may find a way to make it more convenient. If you are moving to a new neighborhood in Pennsylvania, the transfer of utilities to a new address will require a few days in advance or a higher payment. Upon relocation to Philadelphia, customers must open a Philadelphia utility account involving credit checks and deposits.

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